Company Name: Hong Kong Hengchi Trading Co., Limited
Contact Email: houxiang0432@outlook.com

1. Introduction

At Hong Kong Hengchi Trading Co., Limited, we value and respect your privacy. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website or interact with our services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping address, billing address.
  • Order Information: Product details, payment method (processed through third-party gateways), purchase history.
  • Technical Data: IP address, browser type, device information, and website usage data via cookies or analytics tools.
  • Communication Records: Messages, emails, or inquiries sent to our customer service team.

3. How We Use Your Information

We use your data to:

  • Process and fulfill your orders
  • Provide customer service and respond to inquiries
  • Send order confirmations and updates
  • Improve our website and shopping experience
  • Comply with legal or regulatory obligations

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyze site traffic
  • Enable secure logins
  • Deliver personalized content or promotions

You may disable cookies in your browser settings, but some features of the site may not function properly as a result.

5. Data Sharing & Third Parties

We do not sell or rent your personal data. However, we may share information with:

  • Trusted third-party service providers (e.g., payment processors, shipping companies)
  • Legal authorities, if required by law, regulation, or legal process

All third parties are obligated to keep your data confidential and secure.

6. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee absolute protection.

7. Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Withdraw consent (where applicable)
  • Opt-out of marketing communications at any time

Please contact us via email to exercise your rights.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

Hong Kong Hengchi Trading Co., Limited
📧 Email: houxiang0432@outlook.com
📍 Address: RM03, 24/F, Ho King Comm CTR, 2-16 Fayuen ST, Mongkok Kowloon, Hong Kong
📞 Phone: +852 55096103